Employee Training and Development

Published 26th August 2021

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Employees sit and listen during a training and development session

As the new school year approaches, the pursuit of knowledge and growth takes centre stage for many. This resonates not only with students but also with employers. Here at Kingfisher Professional Services LTD, we understand that the importance of equipping your employees, especially managers, with the essential skills to excel cannot be understated. From our experience, it has a direct impact on the growth and development of your business.

In this article, we delve into the domain of employee training and development, the role of a manager within your business, exploring why training holds a pivotal role, the benefits of investing in your employees, and how Kingfisher Professional Services Ltd can elevate your managerial expertise.

Employee Training and Development

In today’s business landscape, a continuous culture of learning and development has become imperative. Employee training extends beyond the initial onboarding phase; it is an ongoing journey that fosters growth and has a direct impact on the development of your business. For managers, this journey is even more critical. They are the pillars upon which an organisation’s success rests. 

Managers play a pivotal role in the dynamics of a business. They exert a significant influence that shapes its success and overall functioning. A manager’s responsibilities involve various key aspects, including guiding teams, making crucial decisions, and encouraging a productive work environment. Managers provide direction by setting clear goals, delegating tasks, and allocating resources efficiently.

Through effective communication, managers can ensure that all members of the team understand their roles and responsibilities, which contributes to a cohesive workplace. Moreover, their decision-making abilities can impact the business’s strategy, operations, and profitability. A knowledgeable and skilled manager can elevate their team, make informed decisions and overall contribute to the success of the business. 

The Importance of training and development

As an employer, you should know the importance of training your employees is multifaceted, enriching both the individuals and the organisation as a whole. 

Training has a direct link with enhanced business performance. Well-trained managers have the expertise to navigate more complex challenges, leading to improved team performance and productivity. Employees have someone to ask for advice and help guide them through difficult situations. Training is also key to ensuring managers remain compliant. Staying updated with employment laws and regulations is crucial to avoid legal pitfalls.

A good manager can boost employee morale. Creating a positive work environment, encouraging employees to do well and helping with company retention. Good training also helps your managers be adaptable. With the new hybrid and remote working models coming into play in recent years, expert managerial training can help your employees solve problems surrounding work arrangements. A business’s transition from a fully onsite working model to a hybrid model is more likely to be seamless if communicated through well-trained managers.

Managers who have the knowledge and experience are great problem solvers. Undertaking grievance handling can contribute to swift conflict resolution. In our experience, one of the biggest issues when managing people is their conflicting personalities, being taught how to resolve workplace conflicts will help maintain a harmonious workplace.

Investing in Your Employees

Investing in employee development reaps substantial rewards. It is a commitment that manifests in various ways.

One of the primary advantages of employee development is the enhancement of skills and competencies among managers. Through comprehensive training initiatives, managers are equipped with not only new skills but also the opportunity to refine and augment their existing abilities. This constant process of skill enhancement not only empowers managers individually but also collectively fortifies the organisation by fostering a workforce that is adaptable, versatile, and well-prepared to tackle the challenges of an ever-evolving business landscape.

Furthermore, employee development, particularly in the context of managerial roles, serves as a catalyst for developing effective leadership. Managers who undergo well-structured and tailored training programmes have the opportunity to nurture their leadership qualities. These programmes provide insights into various leadership styles, techniques for team motivation and collaboration, conflict resolution strategies, and effective communication practices. As managers apply these principles, they become more adept at steering their teams with confidence, clarity, and a deep sense of purpose. There is an argument that leadership development should not be exclusive to those already in leadership positions or specifically those who hold C-suite positions, investing in future managers is also crucial.

Another benefit of investing in your staff is that employee training and development has the potential to yield substantial cost reductions for your business. A well-trained management team possesses the knowledge and understanding to identify and mitigate risks effectively. By proactively addressing potential challenges and crises, managers contribute to minimising costly errors, streamlining processes, and optimising resource allocation.

Lastly, training plays a crucial role in succession planning. Employee development programmes ensure that a pool of talented and skilled individuals is groomed and prepared to seamlessly transition into more senior positions when opportunities for advancement arise.

Our Training

Here at Kingfisher Professional Services Ltd we understand that management’s time is valuable and know that you need training that delivers results. Our courses are meticulously designed to cater to your organisation’s unique needs and time constraints. Our management training packages are:

  • Cost-effective
  • Tailored to meet the needs of your organisation
  • Written and delivered by employment law experts you can trust
  • Praised by managers and employers for being practical, engaging and effective – taught through interactive workbooks, case studies and activities, your managers have the opportunity to develop their skills and test their learning

We tailor the content of the training to meet your specific needs and the time you have available for manager training, whether this is half a day, one day or two days. One of our most popular manager training courses is a one day course which covers:

  • Employment law basics
  • Managing conduct and poor performance
  • Managing sickness absence
  • Grievances


Investing in manager training is an investment in your organisation’s success. As the new school year beckons, it’s time to start your employee training and development journey with Kingfisher Professional Services Ltd. Our expertly crafted courses will equip your managers with the knowledge and skills needed to navigate challenges,  foster growth, and lead with confidence in today’s dynamic work landscape. 

If you are interested in one of our management training packages and would like to speak with a member of our expert professional team, please give us a call at 0333 996 0666.

Frequently Asked Questions

1. Why should managers undergo training?

Managers benefit from training by gaining skills for effective team leadership, legal compliance, conflict resolution, and adapting to changing work dynamics. Well-trained managers have a direct impact on the growth and development of the business.

2. How does training impact employee morale?

Well-trained managers create a positive work environment. An environment where employees feel valued, competent, and empowered. This leads to increased job satisfaction, higher morale, and a greater likelihood of employee retention. As organisations continue to recognise the transformative impact of training on their workforce, they stand poised to reap the rewards of a motivated, engaged, and loyal team that contributes to the company’s success.

3. Can training help in handling legal challenges? 

Absolutely. All our managerial training courses cover Employment law basics. This equips managers with the knowledge to navigate complex employment laws, reducing the risk of legal issues.

4. What sets Kingfisher Professional Services Ltd’s training apart from others? 

Our training stands out due to its bespoke approach, expert facilitators, interactive methods, practical content, and focus on skill application. Our courses are designed to cater to your organisation’s unique needs and time constraints. We tailor the content of the training to the time you have available for manager training, whether this is half a day, one day or two days.

5. How does training contribute to succession planning? 

The concept of succession planning is intricately linked to employee development and training, particularly in the context of managerial positions. In a business environment, where change is inevitable, having a robust pipeline of capable individuals ready to assume higher roles is very important. Employee development programmes ensure that a pool of talented and skilled individuals is groomed and prepared to seamlessly transition into more senior positions when opportunities arise.

Explore Our Comprehensive Business Services

Kingfisher Professional Services offers a wide range of expert solutions in HR, Employment Law, Health & Safety, and Training. Whether you need consultancy, bespoke advice, or comprehensive training, our team is dedicated to helping your business stay compliant and thrive. Visit our services page to learn more about how we can support your business needs.