Frequently Asked Questions

General FAQs

What services does Kingfisher provide in Employment Law, Health & Safety, and Training?

Kingfisher Professional Services offers expert consultancy and support in both Employment Law, Health & Safety, and Workplace Training. Our services include legal compliance audits, HR documentation, tribunal support, health & safety risk assessments, policy development, and both in-person and online training tailored to your business needs.

What are the benefits of partnering with Kingfisher for my business?

Partnering with Kingfisher provides access to specialist advice and guidance, practical solutions, and proactive support designed to reduce risk, ensure compliance, and promote best practice. Our services are tailored to your business and delivered by experienced consultants who understand the unique pressures faced by employers.

How do I get started with Kingfisher’s services?

Getting started is simple. Contact us for a free initial consultation, where we’ll discuss your business needs and outline how we can support you. From there, we’ll recommend a service package or bespoke plan to meet your objectives.

Who are Kingfisher Professional Services’ typical clients?

We support a diverse range of clients, including SMEs, multi-site operations, charities, manufacturing firms, hospitality providers, care homes, and professional blue-chip services. Whether you’re a small local business or a large national employer, we can scale our support to suit you.

Is there a minimum contract term or service level when working with Kingfisher?

Our contracts are flexible. While many clients opt for a retained service agreement for ongoing support, we also offer project-based and ad hoc consultancy. Contract terms can be customised based on your specific personal & business requirements.

How is pricing structured for your services?

Our pricing is transparent and tailored. We offer fixed-fee packages for ongoing support and custom quotes for specific projects or training. You’ll always know what to expect with no hidden charges.

Where is Kingfisher based, and do you support clients nationwide?

Kingfisher is based in the UK and supports clients nationwide. We provide both remote and on-site services, ensuring all businesses—regardless of location—receive the same high level of professional support.

Employment Law FAQs

Can Kingfisher help with employee contracts and documentation?

Yes, this is the first part of the onboarding process  for our clients. Kingfisher will work with your business to review existing documents and provide necessary advice and guidance on updated contracts of employment and employee handbook policies.

What support does Kingfisher provide for managing disciplinaries and grievances?

Kingfisher provides guidance and structure for all investigation and formal meetings in addition to any subsequent drafting requirements.

We offer additional consultancy services of chairing formal hearings, which is a cost effective solution for businesses who do not have the resources or experience  to chair formal hearings.

How can Kingfisher help ensure my business stays compliant with changing employment law?

Kingfisher will be in regular contact with your business as legislation changes. Our regular contact is to keep all businesses updated and to continuously review any documentation or practices which may be affected by changes in case law or legislation.

Will the upcoming changes to UK employment law affect my business?

Yes, the Employment Rights Bill will have a significant impact on all employers.
It is important for employers to be proactive and aware of how these upcoming changes will affect their individual businesses and current practices.
Kingfisher works closely with all businesses to discuss changes to employment documentation and internal practices.

Can Kingfisher provide outsourced HR services?

Yes, we provide services to be a liaison for employees. Our Kingfisher Dual service is beneficial to employers who do not have a dedicated internal HR personnel or resources to manage day to day HR matters.

Please contact us to discuss in more detail how a tailored Kingfisher Dual service can benefit your organisation.

What is the cost of tribunal representation?

We can provide competitive rates as fixed fee or hourly rates for tribunal preparation or representation and preparation of your case. We are partnered with Chambers to provide you with the best access to professional advocacy.

Can Kingfisher assist with ACAS Early Conciliation?

Yes, Kingfisher provides representation for employers in the process of ACAS Early Conciliation, inclusive of drafting  any negotiated settlement.

Can I instruct Kingfisher to update a contract of employment?

Yes, you can instruct Kingfisher to review and draft a contract of employment. It is in your interest for your Employee Handbook and/or internal policies to also be reviewed to provide compliant working documents.

Health & Safety FAQs

Can Kingfisher assist with risk assessments and safety audits for my business?

Yes. Our experienced consultants conduct detailed site safety audits, and compliance reviews to identify hazards and manage significant risks ensuring your workplace is safe and business legally compliant.

What industries does Kingfisher support with health & safety compliance?

We have experience in supporting a wide range of sectors including construction, manufacturing, recycling, education, facilities maintenance, warehousing retail, logistics, service, hospitality, and many more including emerging and niche sectors.

Can Kingfisher help prepare for HSE inspections or enforcement visits?

Yes. We help you prepare by reviewing documentation, policies, procedures and site conditions, and providing advice on what to expect during an HSE inspection or investigation.

Do you offer health & safety policy development or reviews?

Absolutely. We can create new health & safety policies or review and update your existing safety policies to ensure compliance with current legislation.

How often should risk assessments be reviewed in my business?

You must review your risk assessments “regularly” – but the law does not give a fixed timescale due to various factors but as a general rule you would review them;

  • Annually
  • When there are changes in procedures, equipment, guidance, legislation or staffing
  • After an incident or near-miss

We help you establish a practical review schedule.

Training FAQs

Does Kingfisher offer training programs for businesses?

Yes. We offer a broad range of training and mentoring programs covering employment law, HR compliance, health & safety, and employee development, all delivered by qualified professional experts.

Are training sessions delivered online, in-person, or on-site?

We offer flexible delivery options to cater for the client’s business needs including:

  • Online
  • In-person workshops
  • On-site training at your premises
Can Kingfisher provide bespoke training tailored to our business needs?

Yes. We work with you to design custom training content that meets your business objectives, industry requirements, and workforce challenges.

What qualifications do your trainers/consultants hold?

Our consultants are qualified in their respective fields and industries, holding certifications such as CMIOSH Chartered Members of IOSH, NEBOSH Certification, Diploma and National Certificate in Fire Safety and Risk Management, ABBE Level 4 Diploma in Fire Risk Assessment, IFSM (Institute of Fire Safety Managers) and relevant legal qualifications. Our consultants also have years of hands-on specific, specialist internal business experience.

How can training help reduce legal risks or improve compliance?

Effective training increases awareness, promotes best practice, and reduces the likelihood of accidents, claims, and breaches. It ensures your team knows how to act lawfully and safely, reducing both legal and financial risk.