How to Overcome Workplace Disruption and Common Employee Management Challenges

Published 17th October 2023

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Effective employee management is the cornerstone of a thriving workplace. However, it comes with its fair share of challenges that employers need to navigate. In this guide, we will delve into these common employee management issues and provide practical insights to help employers overcome them.

Struggling with Staffing

Tackling No-Show New Starters:

Securing a new recruit can be a cause for celebration, but it’s not uncommon for candidates to back out, leaving employers in a lurch. This can be frustrating as there’s often no recourse. To prevent this, strive to maintain an attractive and competitive workplace. It’s not just about pay; factors like flexibility and career progression matter. Stand out with a positive workplace culture to retain potential hires.

Managing Employee Overtime:

Different months often see increased reliance on employee overtime. Ensure you have opt-out agreements for adult workers who may exceed the 48-hour weekly limit, including overtime. Don’t forget mandatory rest breaks, which still apply in most cases. Check your contracts for any enhanced rights regarding rest. Clarify pay arrangements to avoid disputes.

Handling Fixed-Term Employees:

Even short-term, fixed-term employees should be treated fairly. Issuing a contract of employment is crucial, and remember that not renewing a fixed-term contract counts as a dismissal. Seek advice before the contract ends to avoid legal issues.

Addressing ‘Holiday Hoarders’:

Some employees may delay booking holidays, leaving a surplus at year-end. Remind them to plan and utilise their entitlement. Most will respond well to gentle nudges.

These challenges can test an employer’s mettle, but with proactive strategies and good communication, they can be navigated successfully.

Navigating Travel and Rail Strikes

Understanding the Impact

Travel strikes, such as those affecting public transportation or rail services, can significantly impact an organisation’s operations. When employees face difficulties commuting to work due to strikes, it can result in delays, absenteeism, and decreased productivity.

These disruptions affect not only the employees directly impacted but also the entire workforce. Projects may be delayed, deadlines missed, and customer satisfaction compromised. Additionally, employees who do manage to make it to work may experience increased stress and frustration.

Employers need to be proactive in understanding the potential consequences of travel strikes and have contingency plans in place. This may include flexible work arrangements, remote work options, or temporary adjustments to work schedules. By addressing these challenges effectively, employers can minimise the negative impact on their business operations and maintain employee morale.

Proactive Measures

  • Communication: Keep employees informed about potential strikes. Encourage them to plan alternative routes or telecommute when possible.
  • Flexible Hours: Offer flexible work hours to accommodate delayed commutes. This flexibility can ease the stress of dealing with unpredictable strikes.
  • Remote Work: Where feasible, allow employees to work remotely during strike days. This ensures that work continues despite external disruptions.

Weather Impact on Employee Attendance

Regarding employees unable to work due to adverse weather conditions or flooding, it’s crucial to first review employment contracts and past practices to determine if there’s a contractual right to pay during such circumstances. Legally, employees typically wouldn’t be entitled to pay in this situation.

However, as an employer, you have the discretion to consider payment for employees unable to commute due to adverse weather. While not legally mandated, this can foster positive employee relations. Ensure fairness and consistency among employees in such cases and explicitly state that any payment is at the company’s discretion. Be aware that regular payments in this context might establish a custom and practice, potentially obligating you in the future.

Depending on your business and the role, remote work might be a practical alternative. In such cases, employees should be compensated for their work.

Regarding employees requesting to use a day’s holiday due to adverse weather conditions, if they have sufficient accrued leave, you can permit this. It can benefit both parties by ensuring the employee doesn’t lose income, and it reduces accrued holiday days for later use. While you can suggest using a holiday, employees cannot be forced to do so unless proper notice is under holiday regulations.

Conclusion

In conclusion, navigating common employee management challenges requires proactive measures and effective communication. Retaining new recruits, managing overtime, and handling fixed-term employees demand a careful approach that combines legal compliance with employee well-being.

While challenges like “no-show new starters,” “holiday hoarders,” and unexpected overtime can be daunting, they are not insurmountable. By staying informed, implementing best practices, and fostering a positive workplace culture, employers can mitigate these hurdles and ensure the smooth operation of their businesses.

Remember, employment laws and regulations are continually evolving. Seeking professional guidance and staying abreast of the latest updates is essential to addressing these challenges effectively. By doing so, employers can create an environment where both the workforce and the business thrive.

FAQs

What are some common travel disruptions that can affect employees’ commutes?

Common travel disruptions include public transportation strikes, road closures due to accidents or construction, and adverse weather conditions that impact commuting.

How can I address employee absenteeism caused by travel disruptions?

You can address absenteeism by implementing flexible work arrangements, allowing remote work when feasible, and communicating with employees about alternative commuting options.

How can I prepare my business for temporary closures due to unforeseen events?

To prepare for temporary closures, create clear emergency protocols, establish remote work capabilities, and maintain open communication with employees to ensure their safety and productivity during such situations.

Can I require employees to work remotely during a temporary closure or emergency situation?

You can require remote work if employees have the necessary resources and it’s feasible for the job. However, be mindful of individual circumstances, and make accommodations when needed to support employees during challenging times.

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