Legionella Risk Assessment: Ensuring Safety and Compliance in Water Systems

9th May 2025

In this article

    Share this article

    Legionella bacteria pose a significant health risk when present in man-made water systems. These bacteria can lead to Legionnaires’ disease, a potentially fatal form of pneumonia. Found in both commercial and residential settings, Legionella can thrive under certain environmental conditions, particularly in stagnant or warm water.

    Carrying out a Legionella risk assessment is not only a legal requirement under UK health and safety regulations, but also a critical measure in safeguarding public health and protecting your organisation’s reputation. Businesses and property owners must ensure compliance with the relevant standards and implement effective control measures.

    At Kingfisher Professional Services, we specialise in health and safety compliance, offering expert Legionella risk assessment services to support clients across various sectors. Our all-inclusive consultancy solutions ensure your water systems are safe, compliant, and professionally managed.

    What Is Legionella and Why Is It Dangerous?

    The Basics of Legionella Bacteria

    Legionella bacteria are naturally present in freshwater environments such as lakes, rivers, and reservoirs, where they generally pose minimal risk to human health. However, they become a serious concern when they proliferate in artificial water systems commonly found in commercial, industrial, and residential settings. These include hot and cold water distribution networks, cooling towers, evaporative condensers, spa pools, and decorative fountains.

    The ideal conditions for Legionella growth occur when water temperatures range between 20°C and 45°C, especially in systems that allow water to stagnate or where biofilms, scale, sediment, rust, or organic matter accumulate. Infrequently used outlets, poorly maintained storage tanks, or complex pipework layouts can exacerbate these risks. Without effective monitoring and routine maintenance, such environments can rapidly become breeding grounds for Legionella, significantly increasing the risk of exposure through aerosolised water droplets.

    Health Risks: Understanding Legionnaires’ Disease

    Legionnaires’ disease is a severe and potentially fatal form of pneumonia caused by inhaling airborne water droplets containing Legionella bacteria. These droplets can originate from various sources, such as showers, cooling towers, taps, and air conditioning systems where water is stored or recirculated. The disease is not transmitted from person to person, which underscores the importance of environmental control as the primary method of prevention.

    The symptoms of Legionnaires’ disease typically develop 2 to 10 days after exposure and can include high fever, chills, persistent cough, muscle aches, chest pain, and shortness of breath. In some cases, gastrointestinal symptoms such as nausea, vomiting, and diarrhoea may also occur, along with mental confusion or disorientation. The illness can progress rapidly, requiring hospitalisation and intensive antibiotic treatment.

    Certain groups are particularly vulnerable to infection. These include older adults (typically over the age of 50), current or former smokers, individuals with chronic lung conditions, and people with weakened immune systems due to illness or medical treatment. While the disease is treatable if diagnosed early, it can be fatal, especially in high-risk individuals. Consequently, proactive risk management and rigorous preventative measures remain the most effective means of safeguarding public health.

    Legal Obligations for Businesses and Property Owners

    Health and Safety Legislation

    In the UK, the management of Legionella risk is governed by the Health and Safety at Work etc. Act 1974, the Control of Substances Hazardous to Health Regulations (COSHH), and the HSE’s Approved Code of Practice (ACOP L8).

    ACOP L8 provides practical guidance on complying with the law, making it clear that employers, landlords, and those in control of premises have a duty to identify and control risks associated with Legionella. A suitable and sufficient Legionella risk assessment is required to comply with these regulations.

    Who Is Responsible?

    The duty holder—typically the employer, landlord, or managing agent—is legally responsible for ensuring a risk assessment is conducted and necessary control measures are implemented.

    A competent ‘responsible person’ must be appointed to manage the Legionella control programme, oversee routine monitoring, and ensure any issues are promptly addressed. In shared or multi-occupancy buildings, responsibilities must be clearly defined and documented to avoid compliance gaps.

    What a Legionella Risk Assessment Involves

    Key Components of an Assessment

    A comprehensive Legionella risk assessment begins with identifying potential sources of risk within the water system. This includes assessing pipework layouts, dead legs, infrequently used outlets, and areas of water stagnation.

    Assessors also examine hot and cold water storage, system design, and usage patterns to determine where conditions may support bacterial growth. The presence of scale, sediment, or corrosion is noted, along with water temperature readings.

    Surveying and Testing Methods

    The assessment process typically involves:

    • Water temperature checks at key outlets to ensure hot water is stored above 60°C and cold water below 20°C – these temperature thresholds are critical in preventing bacterial growth and ensuring system safety.
    • Visual inspections of tanks and pipework – this helps identify visible signs of scale, corrosion, biofilm build-up, or system damage that could pose a risk.
    • Sampling and microbiological testing where required – laboratory analysis confirms the presence or absence of Legionella, offering definitive insights into water system conditions.
    • Reviewing system schematics and operational procedures – ensures the water system is designed and managed in a way that minimises risk and facilitates easy monitoring and maintenance.

    This data informs the overall risk profile of the premises and helps identify any corrective actions.

    Creating a Control Plan

    Following the assessment, a detailed Legionella control plan is developed. This includes:

    • Documentation of identified risks and mitigation measures – all findings from the assessment should be clearly recorded, including areas of concern and the specific actions required to address them.
    • Regular maintenance schedules and flushing regimes – these are essential to control bacterial growth by ensuring continuous water movement and temperature control throughout the system.
    • Record keeping procedures – accurate and up-to-date logs are vital for demonstrating compliance, tracking system changes, and supporting audit processes.
    • Installation of warning signage where necessary – signs help alert personnel and building users to potential hazards or restricted areas, reinforcing awareness and promoting safe practices.

    The control plan must be actively managed, with regular reviews and updates to reflect system changes or emerging risks.

    Consequences of Non-Compliance

    Failing to conduct a Legionella risk assessment or implement adequate control measures can result in serious consequences:

    • Legal penalties: The HSE has authority to issue enforcement notices, prosecute duty holders, and impose significant fines for breaches of health and safety law.
    • Public health risks: An outbreak can lead to illness or fatalities, causing distress and potential liability claims.
    • Reputational damage: Media coverage of outbreaks or prosecutions can severely impact a business’s credibility and public trust.

    There have been several high-profile cases in the UK where inadequate Legionella control led to legal action and business closures.

    Best Practices for Legionella Prevention

    Routine Monitoring and Maintenance

    Regular system monitoring and preventative maintenance are key to reducing risk. This includes:

    • Weekly flushing of unused outlets
    • Descaling and disinfecting tanks
    • Routine inspection and servicing of thermostatic mixing valves (TMVs)
    • Maintaining detailed logs of all activity

    Staff Training and Awareness

    Employees responsible for health and safety must receive appropriate Legionella awareness training. This ensures they understand:

    • The risks posed by Legionella
    • Their role in maintaining compliance
    • How to respond to issues effectively

    Clear responsibility structures and documentation help ensure accountability.

    System Design Considerations

    Good system design reduces the likelihood of contamination. Best practices include:

    • Avoiding redundant pipework (dead legs)
    • Ensuring insulation of pipework to maintain correct temperatures
    • Designing systems for efficient flow and turnover

    How Kingfisher Professional Services Can Help

    Kingfisher Professional Services provides expert support for Legionella compliance through its specialist Health & Safety consultancy. Our services include:

    • Expert Risk Assessments: Comprehensive on-site evaluations carried out by qualified assessors in accordance with ACOP L8 and HSE guidance.
    • Tailored Compliance Solutions: Development of site-specific control plans, maintenance schedules, and monitoring protocols to manage identified risks effectively.
    • Training and Awareness: Bespoke Legionella training programmes for staff and responsible persons, ensuring legal duties are clearly understood and fulfilled.

    With Kingfisher’s support, organisations can maintain safe water systems, achieve regulatory compliance, and protect the well-being of building occupants.

    Conclusion

    Legionella risk assessments are a legal and moral obligation for duty holders responsible for the safety of water systems within commercial and residential environments. As a key aspect of health and safety compliance, these assessments not only protect individuals from serious illness but also ensure organisations uphold their legal duties under UK legislation.

    The presence of Legionella bacteria in a water system poses a very real threat—one that can lead to severe illness, fatalities, legal action, and lasting reputational harm. However, this risk is entirely manageable through a structured approach grounded in compliance, regular monitoring, and expert intervention. Prevention is the most effective strategy, and implementing a tailored Legionella control plan is essential.

    By gaining a clear understanding of your responsibilities as a duty holder or responsible person, and by partnering with trusted compliance professionals like Kingfisher Professional Services, your organisation can take proactive steps to meet legal standards, protect lives, and foster a culture of safety and accountability. Whether managing a single site or multiple properties, having expert support provides clarity, reduces risk, and offers peace of mind.

    Now is the time to act decisively. Contact Kingfisher Professional Services to schedule a comprehensive Legionella risk assessment and receive tailored guidance that ensures your water systems are fully compliant, responsibly managed, and aligned with best practice.

    How often do I need to conduct a Legionella risk assessment?
    A risk assessment should be reviewed regularly and whenever there is a significant change to the water system. As a general rule, every two years is recommended.
    What types of buildings are most at risk?
    Facilities with complex or aging water systems, such as care homes, hospitals, hotels, and schools, are at higher risk due to potential stagnation and varied water usage.
    Can I do a risk assessment myself or do I need a professional?
    Only competent individuals with the appropriate training and experience should carry out a Legionella risk assessment. Engaging a professional ensures accuracy and compliance.
    What documentation should I keep for compliance?
    You should retain risk assessment reports, monitoring records, maintenance logs, and evidence of training. These documents demonstrate your commitment to health and safety compliance.

    Stay Compliant and Protect Your People with Professional Support

    If you’ve just read about the risks of Legionella and the legal responsibilities that come with managing water systems, you’re already taking the first step toward safer, compliant practices. At Kingfisher, we don’t just assess—we help you implement clear, effective control plans that take the stress out of compliance. Whether you manage a single building or multiple properties, our specialist team is here to provide expert guidance, tailored risk assessments, and practical training. Let us help you safeguard your organisation, avoid costly penalties, and maintain a healthy environment for everyone who uses your facilities.