What Can Your Business Learn from the Latest Employment Tribunal Statistics?

Published 29th November 2023

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Employment tribunals have emerged as a significant point of concern for businesses in recent years, and the imperative to remain well-informed about the latest employment tribunal statistics cannot be overstated. In this article, we will meticulously examine the pivotal findings derived from the most current statistics pertaining to employment tribunals. 

Our aim is not only to present these statistics but to comprehensively dissect them, shedding light on areas where businesses may find themselves particularly vulnerable. Furthermore, we will proactively offer three actionable steps that you, as a responsible business owner or manager, can implement to fortify your organisation’s defences and minimise exposure to potential legal challenges. In the ever-evolving landscape of employment law, understanding and learning from these statistics is paramount to safeguarding the interests and well-being of your business.

Understanding Employment Tribunal Statistics

Comprehending employment tribunal statistics is not merely an exercise in data analysis; it is a strategic imperative for employers in today’s complex business landscape. These statistics offer a glimpse into the constantly changing landscape of workplace conflicts, providing a comprehensive perspective on both the difficulties and advantages they bring forth. 

As an employer, it is your responsibility to thoroughly analyse these statistics, viewing them not just as data points in a spreadsheet but as essential indicators guiding your decisions and actions.

Key Findings from Employment Tribunal Statistics

Rise in Single Employment Tribunal Claims

In the period from April to June 2023, single employment tribunal claims increased by 6% compared to the same period the previous year. Employment tribunals received 7,900 single claims during this timeframe. This increase underscores the importance of vigilance for businesses, as legal disputes can be time-consuming and costly.

Outstanding Cases

As of June 2023, the total number of outstanding cases reached 471,000, with 35,000 open single claims. This backlog highlights that the tribunal system may struggle to keep up with the influx of new claims. Businesses should be prepared for potentially lengthy processes if they face a tribunal claim.

Legal Representation

In the 2022/23 period, 60% of claimants were represented by a lawyer, with only 31% having no legal representation recorded. Whether a claimant has legal representation or not, it’s crucial for businesses to position themselves effectively when facing a tribunal claim.

Tribunal Award Figures

Understanding the potential financial implications of tribunal claims is crucial for businesses. The latest statistics reveal significant figures related to tribunal awards:

Disability Discrimination Claims

Disability discrimination claims received the largest average award, amounting to £45,000, compared to other discrimination jurisdictions. This highlights the need for businesses to be proactive in addressing disability-related issues and ensuring a discrimination-free workplace.

Highest Award

In 2022/23, the highest award was £1,770,000 for disability discrimination. This substantial figure serves as a stark reminder of the financial risks associated with discrimination claims.

Unfair Dismissal Claims

The number of claims receiving compensation for unfair dismissal increased by 24% compared to the previous year. The average award for unfair dismissal in 2022/23 was £12,000, with the highest award reaching £184,000. Unfair dismissal claims continue to be a significant concern for businesses, both financially and operationally.

Three Steps to Protect Your Business

To safeguard your business from the potential challenges posed by employment tribunals, consider the following three steps:

1. Training and Awareness

Many businesses fall victim to employment tribunals due to unfamiliarity with procedural requirements and the expectations of employment tribunals when handling HR matters. To reduce this risk, conduct a training audit of individuals in your organisation responsible for people management. Identify specific training needs, such as discrimination and harassment training or managing disciplinary and grievance issues. Ensure that knowledge is up to date, and consider refresher training to maintain competence in handling HR issues.

2. Comprehensive Record Keeping

Maintaining accurate and detailed records is essential to evidence your actions in the event of a dispute with an employee. Check the record-keeping practices across your organisation to ensure they align with best practices. Proper record keeping can make the difference between winning and losing a case if a matter reaches a tribunal.

3. Policies and Procedures

Having clear and up-to-date policies and procedures in place is critical for preventing workplace issues that may lead to tribunal claims. Ensure that you have policies in place for standards of conduct, equal opportunities, anti-harassment, and bullying. Setting clear expectations regarding performance standards can also help reduce the likelihood of disputes. Regularly review and update your policies to ensure they align with the changing needs of your business.


  1. Why should my company pay attention to the latest employment tribunal statistics?

Your company should pay close attention to the latest employment tribunal statistics because they provide valuable insights into the current landscape of workplace disputes. These statistics offer a window into the ever-evolving terrain of employment-related legal challenges, offering a panoramic view of the challenges and opportunities they present. By staying informed about the trends and patterns revealed in these statistics, your business can make informed decisions and take proactive measures to protect its interests.

  1. What practical lessons can my business draw from these statistics?

These statistics offer practical lessons that your business can draw upon to enhance its HR and legal practices. By analysing the data, you can identify common areas of vulnerability and potential pitfalls that may lead to employment tribunal cases. Understanding these patterns can help your business develop targeted strategies to prevent disputes, streamline HR processes, and foster a more compliant and harmonious workplace.

  1. How do these statistics impact my business’s HR and legal practices?

Employment tribunal statistics can have a direct impact on your business’s HR and legal practices. They shed light on the types of claims that are on the rise, providing insights into which areas of HR management and employment law compliance may require additional attention. For instance, if the statistics reveal an increase in discrimination claims, your business may need to focus on strengthening its anti-discrimination policies and training programs. By aligning your practices with the trends highlighted in the statistics, you can better navigate the legal landscape.

  1. Are there specific areas of concern or trends highlighted in the statistics that my business should address?

Yes, these statistics often highlight specific areas of concern or trends that your business should address. For example, if the data shows a significant increase in unfair dismissal claims, this could indicate potential shortcomings in your organisation’s disciplinary and termination processes. By identifying such trends, your business can take proactive steps to rectify deficiencies and minimise the risk of facing similar claims in the future.

  1. What steps can my business take to minimise the risk of employment tribunal cases based on the insights from these statistics?

To minimise the risk of employment tribunal cases based on the insights from these statistics, your business can take several proactive steps:

  • Training and Awareness: Invest in comprehensive training programs for HR personnel and managers to ensure they are well-versed in employment law, dispute resolution, and compliance.
  • Documentation and Record-Keeping: Emphasise the importance of thorough and accurate record-keeping of HR processes, including performance evaluations, disciplinary actions, and grievance procedures. These records can serve as vital evidence in the event of a dispute.
  • Policy Review and Updates: Regularly review and update your company’s HR policies and procedures to align with changing legal requirements and best practices. This includes policies related to anti-discrimination, harassment, equal opportunities, and dispute resolution.
  • Early Dispute Resolution: Implement mechanisms for early dispute resolution, such as mediation or early conciliation through ACAS to avoid tribunals, to address workplace conflicts before they escalate to formal tribunal claims.
  • Legal Consultation: When in doubt, seek legal counsel to ensure your HR practices and policies are in compliance with employment law. Legal experts can provide valuable guidance on complex HR matters and potential legal risks.

By taking these steps and tailoring your approach based on the insights gained from employment tribunal statistics, your business can reduce the likelihood of tribunal cases and build a more resilient HR and legal framework.


The latest employment tribunal statistics reveal significant trends and financial risks for businesses. Staying informed about these statistics and taking proactive steps to protect your organisation is essential. By investing in training, maintaining comprehensive record keeping, and having clear policies and procedures in place, you can minimise the likelihood of facing employment tribunal claims. Remember that expert advice and support are valuable resources if your business encounters employment tribunal challenges.

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