Looking to Give Your Managers a Quick Skills Boost?

22nd September 2025

In this article

    Share this article

    Training is one of the most valuable investments a business can make and is a must for those with people management responsibilities, giving them the practical skills to manage a variety of situations effectively and confidently. But there are only so many hours in the working day, and it can be difficult to find the time for something as important as training.

    With this in mind, we have created a new range of training – Business Boost, for when your business needs focused training on a specific practical issue that is effective and fast. 

    Key Features

    To maximise results, our training packages are:

    • Tailored to your business needs and those of attendees with customisable content 
    • Focussed on practical knowledge that can be put to use to benefit your business
    • Deliverable in a way that works best for your business  – whether that’s in person at your premises or delivered live remotely by Microsoft Teams. We tailor the length of the training to your business to account for key factors such as the amount of time available for training, our Business Boost modules are designed to be completed in under two hours
    • Specifically created for individual and small group sizes of up to eight to ensure all attendees are fully able to participate and receive individual attention
    • Highly interactive with activities designed to build and test learning

    Business Boost Training Packages 

    Return to Work Interviews

    Don’t let uncertainty around carrying out return-to-work interviews hold your business back. Empower your managers to conduct effective return to work interviews, know what they can ask, handle straightforward and more complex situations and develop an awareness of some common issues and areas to be aware of, including disability discrimination and reasonable adjustments.

    Disciplinary Investigations 

    Disciplinary investigations can feel daunting, but they needn’t be. Support those with people management responsibilities in your business to appropriately and effectively carry out disciplinary investigations with focused training that covers key elements, including the importance of the investigation process, practical steps in conducting investigations and developing and honing investigation skills. 

    Handling ‘difficult conversations’

    For many managers, handling ‘difficult conversations’ is an aspect of their role they’d rather avoid, but the truth is that difficult conversations are often necessary in many contexts. Neglecting or mishandling such conversations can lead to worse outcomes and even avoidable issues. Handling difficult conversations training can help your managers to develop the skills and confidence they need to navigate common workplace issues.

    Dealing with flexible working requests

    Managers often have questions and concerns around flexible working requests, such as who can make one, what sorts of changes can be requested, how requests should be handled, and how they can be refused. Our focused training aims to equip your managers with the basic knowledge they need to be ready to tackle flexible working requests.

    Performance management – avoiding five common mistakes

    We regularly advise businesses on performance management, especially tackling poor performance, and there are five common mistakes we see time and again. These are key areas that can often make the difference between winning and losing an unfair dismissal claim at a tribunal. This training session will raise awareness of key issues to be alert to when tackling poor performance, help managers to develop an understanding of what a fair performance management process looks like and provide an opportunity to test their learning in a practical scenario. 

    Managing the ‘difficult to manage’ 

    If there has been a drop in employees’ basic workplace skills, such as communication or if employees have a ‘poor attitude’ or are resistant to constructive feedback, managers often want to tackle the situation but are unsure what to do. If this resonates with your business, this training session will help to empower your managers to navigate these areas, with tips and useful advice they can put into practice.

    Further Information and Booking

    Please get in touch with your Employment Law Specialist for further information on our range of cost-effective training, to discuss your business’s training needs or if you would like a quote. 

    Boost Your Team’s Confidence with Kingfisher Training

    At Kingfisher, we know that managers face daily challenges where the right training makes all the difference. Our Business Boost sessions are designed to give your team practical skills, delivered quickly and effectively, so they feel confident handling interviews, investigations, and workplace conversations. With tailored content and interactive learning, we make it simple to strengthen your business where it matters most.